Contact Best Payout Casinos
This page tells you how to reach the team behind thesingingrooster.co.uk and what we can — and cannot — help with.
How to Reach Us
Send your message to [email protected]. Our team reads every message and aims to reply within two to three working days, though this is a target rather than a guarantee.
What You Can Write to Us About
- A correction to a tested RTP figure or payout percentage you believe is inaccurate
- An outdated bonus term, withdrawal time, or fee listed in one of our casino reviews
- A broken link or a page that is not loading correctly
- A partnership or editorial enquiry
- A data request under our privacy policy
What We Cannot Help With
Our team publishes independent reviews and has no access to any casino account. We cannot view, unlock, close, or process a refund on your behalf.
If you have an account issue, contact the operator's support team directly. If that does not resolve matters, escalate to the operator's approved Alternative Dispute Resolution (ADR) provider, as listed in their UKGC licence conditions.
Gambling Support
If you are concerned about your gambling, free and confidential help is available right now.
- BeGambleAware -- advice and referrals at www.begambleaware.org
- GamCare -- free helpline on 0808 8020 133, open 24 hours
- GAMSTOP -- free self-exclusion across all UKGC-licensed casinos at www.gamstop.co.uk
